The 360 Program
Our full-service offering provides in-person anti-harassment workshops for staff and managers tailored to the specific workplace, using interactive, skills-based techniques that focus on building a shared workplace culture of respect. This compliance workshop features bystander intervention and civility training, both of which are recommended by the Equal Employment Opportunity Commission’s Select Task Force on Harassment in the Workplace.
Workshops for staff focus on building a culture of respect, understanding what to do and what not to do based on organizational policies, and speaking up about uncivil behavior.
If you are a New York State employer, this program can be tailored to comply with New York State’s new mandatory harassment training law.
Before every workshop, we conduct an initial assessment to address the particular issues of your organization. This discussion typically takes place with a head of Human Resources or Chief Operating Officer. In this meeting, we will:
Administer an anonymous survey to identify staff concerns on workplace harassment, deliver report to management
Review extant anti-harassment policies and procedures
Propose recommendations for your existing processes
Review historical and known issues within the organization
Assess current training methods and material
Policies and Procedures
With the information gathered during our intake interview, we will create policies and procedures that are custom to your workplace. These policies and procedures are key components of the training program, as they convey the organization’s commitment to preventing and addressing harassment. We consult with senior management on organizational practices that will support and reinforce a safe and inclusive workplace culture through systems of accountability. Additionally, we will advise on internal anti-harassment communications strategies to reinforce the goal of preventing harassment as a business priority.
Our workshops for staff and for managers include role plays, case studies, discussions and other interactive features for an effective learning experience. We’ll cover the following:
Workplace Civility and Respect (What to do)
Participants engage in process to discuss and share concepts of civility and respect in the workplace
Designed to engage all participants as stakeholders in workplace culture of respect
Inappropriate Behavior (What not to do)
FAQs about unlawful harassment (bases of harassment, basis for employer liability)
What constitutes unwelcome and offensive conduct based on protected categories
Role plays/case studies tailored to specific workplace environment on both subtle and severe instances of harassment
Shared Culture of Respect
Speaking up: upstanding after learning about/seeing problem behavior
Bystander intervention strategies that work
Effective communication on unwelcome conduct
Role plays and commitment to engage
Organizational Policies and Procedures
Review anti-harassment policy, including anti-retaliation provision, responsibility to report, proportionate discipline policy
Discuss reporting procedures for organization
Management-specific workshops include, in addition to all of the items featured above:
The manager/supervisor’s responsibilities upon learning of possibly unlawful acts
How to receive a complaint and handle the complaint process
Managing requests for confidentiality
In-depth review of organizational procedures, particularly obligations of managers to report
Early intervention to address inappropriate behavior
Number of sessions will be determined by size of your organization. Our preference is to have no more than 30 staff members in a single workshop so as to ensure we can work directly with each attendee. Workshops run approximately 4 hours.
Larger organizations often seek assistance in support of affinity groups. We are happy to custom tailor our program in support of this or help you create resource groups within your organization.
After the workshop, Mariana Strategies will provide a comprehensive review and report on the key themes of a respectful workplace that matter to your staff and management (gathered through workshops). We will check in periodically to debrief on any harassment issues or complaints that have coming in since completion of the program, and advise as needed on course of action.